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Privacy Policy

Privacy Policy for KhataX

Effective Date: 1/1/2025

KhataX (“we,” “our,” or “us”) is owned and managed by EPAGESTORE TECHNO-LAB PVT. LTD. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Please read this policy carefully. By using our App, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect information to provide better services to you. The types of information we collect include:

1.1 Personal Information

  • Contact Information: Name, email address, phone number, and business details.
  • User Data: Information you provide when registering or using the app, such as account setup details and customer management data.

1.2 Non-Personal Information

  • Device information, including hardware model, operating system, app version, and unique device identifiers.
  • Log information, including IP address, app usage patterns, and crash reports.

1.3 Permissions

To provide the best functionality, the App may request access to:

  • Contacts: To allow you to manage customer records.
  • Storage: To store or back up transaction data and reports.
  • Camera: To enable capturing images for receipts or other business records.
  • Notifications: To send reminders and alerts.

2. Banking Transactions Disclaimer

KhataX does not process or facilitate any banking or monetary transactions. Our App is designed solely for managing business records, tracking customer data, and providing reminders. Users are responsible for all financial transactions made outside the App.


3. Subscription Terms

We offer a trial plan for a limited duration (currently one year) to access the App. However, we reserve the right to:

  • Reduce the trial period at any time without prior notice.
  • Introduce minimal charges for continued access to the App once the trial period ends.
  • Update or modify subscription plans and features at our sole discretion.

4. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the App’s core functionality.
  • To manage your user account and personalize your experience.
  • To send reminders, notifications, and other communication.
  • To improve app performance and resolve technical issues.
  • To comply with legal obligations and protect your rights.

5. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information:

  • With service providers that help us operate and maintain the App.
  • When required by law, regulation, or legal process.
  • To protect the rights, property, or safety of EPAGESTORE TECHNO-LAB PVT. LTD., our users, or others.

6. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.


7. Third-Party Services

The App may include links to or integrations with third-party services. We are not responsible for the privacy practices or content of such third-party services. We encourage you to review the privacy policies of these services before using them.


8. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Withdrawal of Consent: Withdraw your consent for data collection where applicable.

To exercise these rights, contact us using the details provided below.


9. Data Retention

We retain your personal data for as long as necessary to provide our services or comply with legal obligations. After this period, we securely delete or anonymize your data.


10. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy. We encourage you to review this Privacy Policy periodically. Significant changes will be communicated to you via the App or other means.


12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EPAGESTORE TECHNO-LAB PVT. LTD.
Email: info@epagestore.com

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